Case Study

Health Check for Innovative HR Cloud-based SaaS Provider Redefine Testing Function

About the Client

A leading provider of cloud-based Human Resources software for medium to large businesses, in recent years has seen exponential growth and are now looking to review their QA function.


T&VS was approached by SaaS HR provider looking for assistance to help perform an assessment of their current QA function and provide a simple set of recommendations to ensure they can continue to deliver a best in class solution. The following scope was agreed:

  • Analyse overall testing strategy and execution (including usability testing)
  • Identify areas for potential improvement
  • Propose future testing engagement models to help make improvements
  • Focus on: Increase Quality, Reduce time, & Cost

The T&VS Technical Solution

Initiated a detailed T&VS QA health check of software testing, including following tasks:

  • Performing a set of interviews with key stakeholders (in UK and India)
  • Full review of current tools, processes, procedures, and documentation
  • Technical assessment of the QA implementation including automation framework

The health check output recommendations included:

  • Suggested shift left approach, with a focus on quality from the outset of a project
  • Increase testing visibility, implementing clear communication channels
  • Redefine automation strategy to increase coverage and adaptability

Client Results & Benefits

  • A report with top 5 recommendations detailing how to increase quality and simple steps to implement
  • Software testing experts, trained in the latest industry methodology and best practices
  • Independent review of software testing and development approach

About T&VS Software Testing Services

The T&VS software testing teams are proficient in the latest testing methodologies and test automation tools, as well as a wide range of development processes such as Agile and V-model. Our automation consultants are trained in the essential automation approaches and toolsets from open source to proprietary.

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