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Usability testing: does participant privacy and confidentiality really matter?

Protecting the rights of usability participants is an obligation, not an option, for usability professionals. If the plan is to conduct a business in a credible, respectable and professional manner, the ownership of the policies, processes and conditions should be assumed under which the business should be operated. This article elaborates what are the significance of participant privacy and confidentiality in usability testing.

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5th August, 2019|Blog, Thought Leadership|